Terms of service

Welcome to The Prime Collection. By accessing our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. Your use of this site is at your own risk. All content on this site, including images of our leather goods, logos, and text, is the property of The Prime Collection.

2. Products & Accuracy

  • Natural Variations: Since we use genuine premium leather, please note that slight variations in grain, texture, and color are natural characteristics of the material and are not considered defects.

  • Display: We make every effort to display product colors accurately. However, we cannot guarantee that your monitor or phone screen will reflect the exact color of the leather.

  • Availability: All products are subject to availability, and we reserve the right to limit quantities or discontinue items at any time.

3. Pricing & Payments

  • Prices for our products are subject to change without notice.

  • We reserve the right to cancel any order if there is an error in pricing or stock information.

  • All payments must be made via our approved methods (Bank Transfer, COD, or Mobile Wallets).

4. Shipping & Delivery

By placing an order, you agree to our Shipping Policy. We aim for delivery within 2-3 business days nationwide and offer same-day delivery in Lahore for qualifying orders. While we strive for punctuality, we are not liable for delays caused by courier services or unforeseen circumstances.

5. User Conduct

You agree not to reproduce, duplicate, copy, or exploit any portion of our service or products for commercial purposes without express written permission from us.

6. Limitation of Liability

The Prime Collection shall not be liable for any damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if we have been advised of the possibility of such damages.

7. Governing Law

These terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Pakistan.

8. Changes to Terms

We reserve the right to update or change these Terms & Services at any time. It is your responsibility to check this page periodically for changes.